Adding metrics to your result report
If your result report does not include the metrics that you want:
- Configure your source system to send the metrics that you want to see.
- Edit your integration in WorkSpan and upload a new sample result report and follow the integration configuration steps. Do not change the name of the integration or the existing metrics.
Note: Save any metric renaming before updating the sample result report.
Re naming metrics from your result report
Sometimes the names of the metrics from the result report can be confusing to end-users. Re naming metrics allows you to use more user friendly metric names.
Re name the metrics to be more intuitive and ensure that the data-type is correctly reflected.
Multiple results with the same metric are not permitted. This includes results from an integration and manual results. Multiple metrics cause downstream users to discard both data points since it is not clear which is the right data.
Connecting an integration with a campaign metric
If you have a goal with a metric in a campaign, then, you can connect an integration with the same metric.
- Document the goal.
- Delete the goal.
- Connect to the integration.
- Enter the goal data on the metric row.