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Shalini Narang

  • Total activity 456
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Activity overview

Latest activity by Shalini Narang
  • Shalini Narang created an article,

    Viewing/Updating Members & Member Access Levels on Objects

    You can view members on an object and update member access levels on various objects in WorkSpan. You can only provide or change to an access level same or lower than yours in an object. As an owne...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    Why is Google SSO not working for me?

    If third party cookies are blocked by your browser, then, Single Sign On (SSO) will not work. Make sure that your browser allows third party cookies. For example, on Safari (version 11.1.2), make s...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    Updating an Asset from a Solution/Sales Plan

    You can edit an asset-a file or a link that you have previously associated with your solution or sales plan. To edit a content item that you have added, go to the content item by clicking the conte...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    Through-Channel Marketing Automation (TCMA)

    Through-Channel Marketing Automation (TCMA)  can be defined as a platform enabling brands to easily and cost effectively scaling advertising and marketing messaging through a network of indirect pa...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    Resetting Password

    Forgetting a password is common. Please follow the steps below to reset your password to help us authenticate your account for safety. Steps: On the Login page, enter your email with which you had...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    New Work Center on WorkSpan Homepage

    The new Work Center on the WorkSpan Homepage has been added for easy and intuitive navigation to quickly take you where you want to go and do the tasks that you want to do. The first release comes ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    How do we use stages in Campaigns and Programs?

    You can use campaign and program stages within your company to track the progress of the lifecycle of your campaigns and programs. Campaign Stages available in WorkSpan's Joint Marketing App: Prop...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    In which formats can I export my report(s)?

    You can export your reports in the CSV format. You can export the data in the reports in a few simple steps so that you can access them offline and email them to your colleagues and other users. Yo...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Shalini Narang created an article,

    Do we show archived resources on the reports?

    Archived campaigns, funds, solutions, sales plans or opportunities are not shown as rows in reports. Remember to refresh your reports to see the latest results after archiving an object.

    • Edited
    • 1 follower
    • 0 comments
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  • Shalini Narang created an article,

    How do I know if my report needs a cache refresh?

    Reports in WorkSpan are automatically refreshed every 90 minutes but if you want to see the results immediately, then click refresh corresponding to the report that you want to refresh. The report ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes